Frequently asked questions

What is Interactive-img.com?

Interactive-img.com is an online service that allows you to create interactive images with hotspots for your website. With our tool, you can make your images more engaging and informative, enhancing your users' experience on your site.

Who can use Interactive-img.com?

Our service is designed for anyone who wants to improve their website's content, whether you're a business owner, a website developer, a blogger, or just someone looking to create more engaging visual content on their website.

How do I create an interactive image?

First, you need to upload an image to our platform. Once the image is uploaded, you can add hotspots to the image and link them to specific actions or information. Our user-friendly interface makes it easy to create engaging, interactive images. Follow this step by step guide to create your first interactive content.

What are 'hotspots'?

Hotspots are points on an image that, when clicked, reveal additional information. This could be displaying text, linking to another webpage, showing another image with a description, a youtube video etc.

Can I customize the hotspots?

The pointer's color and appearance can be changed in the setting section within the image editor: change-hotspot-appearance-and-color

How can I change the background image?

With a free account you can't change the background image. With a premium account you can change the background image in the premium setting section within the image editor: change-background-image

What image formats do you support?

We support most common image formats including JPG, PNG, GIF and SVG.

Can I use Interactive-img.com on any website?

Yes, the interactive images created on our platform can be used on any website. We provide an embed code for each image that you can easily add to your website's HTML.

Is there a limit to the number of hotspots I can add to an image?

With the free plan you can create up to 5 hotspots per image. With the premium plan it's 200 per image. However, we recommend not overcrowding your image with hotspots to ensure a good user experience.

How can I get support if I encounter any issues?

We're here to help. If you run into any issues or have any questions, please reach out to our support team through this contact form. We aim to respond to all queries within 24 hours.

What happens to the interactive images that I created if I cancel my premium subscription?

If you cancel your subscription to our premium plan, all the premium features will no longer be available. Your account will be limited to five hotspots per image and only the first five images will be publicly available. As soon as you upgrade to a premium plan again, all your previously created images will become available again.